SHIPPING & RETURNS

Shipping Policy

For all orders, we kindly ask for a processing time of 3-5 days. Please note that all orders are shipped via priority shipping to ensure quick delivery.

As soon as your order is shipped, a tracking number will be sent to you via email. You can use this tracking information to monitor the status of your shipment.

We appreciate your patience and understanding as we work to process and ship your order promptly.

If you have any inquiries regarding your order or shipment, please don't hesitate to reach out to us.

Return Policy

We value your satisfaction and aim to provide a seamless shopping experience. In the event that you receive a damaged product, we offer exchanges for the same item.

Please be informed that we do not offer cash refunds, and exchanges are the sole remedy for damaged products.

If you receive a damaged item, kindly reach out to our customer service team within 3 days of delivery. Supporting evidence of the damage, such as photos, may be requested for verification.

Upon confirmation of the damage, we will guide you through the return process and facilitate an exchange for a new product.

Thank you for your understanding and cooperation. Should you require further assistance, feel free to contact us at any time.

- Synsori